Warranty Inquiry

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Limited Product Warranty

Your product(s) is covered by a limited warranty of one (1) year from the delivery date. The warranty period is nontransferable to a replacement product. A warranty claim must be initiated by the customer. To file a claim, fill out the Warranty Inquiry Form on this page. The warranty is good for one (1) free replacement for the same product and color. In the event a claim is made and the replacement product is not in stock or discontinued, customers have the option to exchange for a product of equal value, or collect a refund if still within 30 days of purchase. We do not cover for multiple replacements under the above Limited Product Warranty. If warranty expires, the warranty becomes void and replacements will not be covered. 

Limitation of Liability

Under no circumstances shall our company, or our affiliates, be liable for any direct, incidental, punitive or special consequential damages arising out or connected with the use of, or inability to use our product or any installation application to our products. This limitation applies to alleged liability which is based on contract, tort, negligence, strict liability, or other legal theory, even the possibility of damages, specifically online purchases and listing content on our webstores, related authorized online channels, retail outlets, authorized resellers, unauthorized resellers and wholesalers. In the event some jurisdictions do not allow the exclusion or limitation of damages to the extent indicated above, our liability should be limited to the extent permitted by law.


i-Blason requires proof of purchase for warranty claims. i-Blason reserves the right to decline a warranty for insufficient documentation. Warranty claims for product defects that are not verifiable will not be accepted. Questions, please direct your questions to support@i-Blason.com


The Limited Warranty does not apply to our products purchased through non-authorized resellers, such as retail stores. Please contact the original place of purchase for your return or warranty issue.

The Limited Warranty does not apply to damage of the product caused by accident abuse or drops, misuse, improper care or maintenance, or any purpose other than its intended purpose.

The Limited Warranty does not apply to theft.

The Limited Warranty does not cover your DEVICE. The Limited Warranty covers the i-Blason product you purchase. As to any claim of whatever nature asserted against i-Blason and its affiliates and/or employees that relates to the product(s) you purchased, your exclusive and sole remedy is expressly limited to the above conditions as stated. In addition, any claims of damage due to buyer’s installation, either upon install or uninstall, from and by online instruction videos, written or verbal instructions, or links to instructions, i-Blason has no liability for any incurred damages or destruction of buyer’s consumer electronics devices or other personal property, including, without limitations, tablets, stylus, keyboards, laptops, mobile phones, or handheld devices, or any lost data or software apps contained in buyer’s devices. 

The Limited Warranty does not cover water damage to your device. Our products are not certified as “water –proof”.

The Limited Warranty does not apply to cosmetic damage, including but not limited to scratches, dents, cracks or other cosmetic damage.

The Limited Warranty does not cover cover counterfeit products sold to customer by retail stores, internet online store, or other types of businesses.

The Limited Warranty does not apply to weather damage, including but not limited to heat, rain, wind, or objects by nature.

The Limited Warranty does not cover product exchanges due to color preference changes. Our product listings provide the closest color grading render of the listing's featured product which might appear nonidentical on different devices depending on monitor color calibration. When in doubt, check our listing through different monitors to confirm the product color meets your needs.

Limited Warranty for Holster Cases with Clip We offer a one year Limited Warranty for HOLSTER CASES WITH CLIP products for a ONE TIME PRODUCT REPLACEMENT to you.

Under its intended use and purpose, please install device screen facing inward to case at all times. We accept no responsibility for incorrect placement of device into holster case and clip attachment.

Please review our installation video to help you install the Holster Cases with Clip properly. https://www.i-blason.com/install/ or support@i-blason.com for installation assistance.

For general questions about product warranties, please fill out the form above.